Customer Service: (916) 538-1115 10am - 8pm Pacific Standard Time

Delivery Information


Methods of Shipping Carrier Logos or Brand

Free and discreet shipping on all items over $100


FREE Shipping to low 48 States (Seller will decide shipping carrier).Excluded AK, HI, PR, APO, GUAM, VI, or PO Box. Shipping will be ground shipments only, if you require faster delivery you may contact us for a quote on costs. Any flat rate shipping is given to lower 48 states only excluding AK, HI, PR, APO, GUAM, VI and INTERNATIONAL please call before checkout to be given a shipping quote. We insure all shipments we only do signature confirmation. If a package is damaged on arrival call us and we will start a claim with the carrier that’s why we pay extra to insure items protects you and us. Since all are products are shipped signature confirmed with insurance, if you report a package lost or stolen before we submit any claim on your behalf with the carrier you must provide us with a local police report for any item over $500. Large equipment that is shipped freight will be shipped to businesses free if offered in sale to the lower 48 states of US. If the equipment requires a residential lift gate there may be additional fees for this service. All buyers are responsible for any Duty Tax and Broker Fee, Customs Releases and Holds for items that are shipped to you directly from another country or from us to another country. Not all Providence are cover by our shipping, please contact us before making purchase. We don't normally offer PO BOX SHIPPING but if we make an exception for you there will be a fee added to your order, We will email or call you with the additional cost. The fee isn't a cost we charge the fee is coming from USPS for the additional service. 

"Orders placed Monday through Friday before 3pm pst will be processed". Clause definition is we will start the ball rolling getting your machine or parts to you. Transit time will vary on location and manufacture. Typical shipments arrived within 5-7 days after payment has been made but we give no guarantees express or implied . If you require a machine  immediately this is a paid service via the shipping carrier and called guaranteed shipping and does not quilifiy with free shipping that is offer on all machines. Contact us for guaranteed shipping rates. 

WE WILL ONLY SHIP TO THE BILLING ADDRESS. ( Billing Address explained)THIS MEANS THE ADDRESS REGISTERED TO YOUR CREDIT CARD. THE ADDRESS ON THE BILL OF YOUR CREDIT CARD STATEMENT. WE WILL NOT SHIP ANY ITEMS TO ANY OTHER ADDRESS NO MATTER WHAT THE CIRCUMSTANCES. If you need a machine sent to another location you will have to set up a money wire bank transfer with us and only when those funds have completely cleared will any product be released. You are also welcomed to come pay cash and pick up a machine. Cash is always king.   Bay Area location for local pick up give us a call to arrange date and times. 

All orders will come with a tracking number . You will not be able to reroute any shipment while in transit,  we pay extra to insure all items are sent to billing address . This is to protect our customers . If you have any  issues call us and we will arrange any shippment inquiries. Any and all attempts to reroute package will violate are terms and conditions and void sale, and package will be returned to us,  you will be refunded less shipping cost. 

We take pictures and inspect every item that leaves us pictures will be bar coded and scanned with unit. If you think a part is missing make sure its missing because we just might have a picture of it inside of your box scanned and coded.

We will provided tracking numbers you can find your tracking number in your order details if not contact us and we will email you the tracking numbers. DAMAGED ITEMS FROM SHIPPER MUST BE REPORTED WITHIN 48 HOURS OF DELIVERY..